Wine Folly

Kelly Rest

Wine Folly Club

What is Wine Folly Club?

How do you pick the wines? Can I customize my wine club package?

What is our return or refund policy? What if I get a bad bottle?

Returns or Refunds

Can I use a Wine Folly Gift Card for my Wine Folly Club purchase?

Wine Folly Gift Cards

Terms of Service & Privacy Policy

Wine Folly Club - General

Shipping restrictions and costs in the USA

Do you ship to my state? What are the shipping costs?

Who delivers my wine? How many delivery attempts are made? What if I miss my first delivery attempt? Can I redirect my shipment?

Wine Club Carrier

How long does my first shipment take? Do I need to be home for my delivery?

When will my wine arrive? Does someone need to sign for my wines?

Summer Shipping

Wine Folly Club - Shipping

I need to update my billing information, shipping information, recipient name, email address, etc.

How do I update my subscription information?

Can you hold my wines for a couple days or weeks? What if I won't be home that month?

Can I delay my shipment? Can I skip a month?

What is the billing cycle for Wine Folly Club?

When will my credit card be charged?

I need to cancel my subscription.

Wine Folly Club - Subscription

Find answers and get help from Intercom Support and Community Experts

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